Today, we’re introducing hybrid chatbots, the combined form of rule-based and AI chatbots. This one was one of the most requested features by our users.
It was the third most requested feature from our featurebase page. Now, you can navigate users to AI chatbots from rule-based ones according to user input.
How it works?
In short, this is just an improvement to the Logical Jumps feature. You can add jumps for all options when you add a Single Select or Yes or No type of step to your builder flow.
Click on this step in the builder flow area, and you’ll see a drawer in the right area of the screen.
Click on the white square button near the option you want to create a logical jump for another chatbot.
Select the jump type as Jump to another chatbot, and you’ll see the chatbot select input. All chatbots in that organization will be shown as options in that selection.
When you click that option, your users will be navigated to the selected chatbot.
Conclusion
This feature is available for all paid plans in Mevo. You can create a hybrid chatbot in seconds by using our no-code builder. Give it a try yourself now.
If you need assistance creating your chatbot, contact us at hi@usemevo.com or our Discord Community Server.
Thanks for reading it!