We recently released a new feature, chatbot-specific email receivers, and some of our users shared feedback on it after this release.
You need to add your clients as team members to add them to the email receiver for a chatbot. However, this means they’ll also have access to your dashboard.
New team member role: Notification listener
You can add a user with a notification listener role, and we’ll send them a confirmation email. If they confirm this communication request, you can now add them to your chatbots as email receivers like any other team member.
You can always remove a notification listener from your team by using the team settings view with the Remove access button.
User feedback is the most essential part of our product development cycle; again, we added many improvements from our users this month. Here is a summary of this release’s new features and enhancements.
Chatbot-specific email receivers
You can add email recipients specifically for chatbot notifications by accessing the new notification tab in the builder. All the users and admins are listed as options in that list.
Click on a chatbot and go to detail, click Edit and open builder, go to Notifications tab, and set Email receivers input.
Notification preferences
You can stop email notifications for organization admins if you don’t prefer to receive emails when someone interacts with chatbots in your organization. This will be very useful, especially for agencies that create chatbots for their clients.
Click Settings from the navbar, go to the Notifications tab, and ensure the Send email notifications to the admins checkbox is unchecked if you don’t want to receive email notifications.
Captured leads in webhook payload
If you enabled webhooks for chatbots, the webhook payload will include captured lead information, too.
Clickable links in responses
The links in the bot responses are clickable now.
Single page scanning
You can scan a single page instead of the whole website now.
Drafts
When you start to build a chatbot, a draft will be automatically created. If you leave the builder, all changes will be stored in the draft, and you can continue to edit it later without losing any progress.
You’ll see drafts on the home page like below.
That’s all for now.
Thanks to your feedback, we’ll keep improving the product with new features. Feel free to share your thoughts and feature requests with us.
In mevo, there is more than one way to create and use chatbots. One of the most popular ways is creating chatbots as stand-alone pages for collecting leads, making surveys, scheduling meetings, etc.
You’ll see how you can do that in this tutorial.
1. Click the Link domain button on your chatbot detail page.
2. Enter your desired domain, like chat.yourdomain.com (chat is just an example; it can be any subdomain you set)
Then, you need to follow those steps to complete CNAME settings. You’ll automatically receive an instructions email from our solution provider, saascustomdomains.com, in a minute. If you don’t receive an email, you can follow those steps.
CNAME settings you need to do
1. Log into your DNS management provider.
CloudFlare, Namecheap, GoDaddy, ClouDNS, or any other DNS management provider can do this.
2. Find and select your domain
We need to add DNS records for this domain.
If your custom domain is a subdomain, e.g., chat.example.com, create a single CNAME record with the following value:
Today, we’re introducing hybrid chatbots, the combined form of rule-based and AI chatbots. This one was one of the most requested features by our users.
It was the third most requested feature from our featurebase page. Now, you can navigate users to AI chatbots from rule-based ones according to user input.
How it works?
In short, this is just an improvement to the Logical Jumps feature. You can add jumps for all options when you add a Single Select or Yes or No type of step to your builder flow.
Click on this step in the builder flow area, and you’ll see a drawer in the right area of the screen.
Click on the white square button near the option you want to create a logical jump for another chatbot.
Select the jump type as Jump to another chatbot, and you’ll see the chatbot select input. All chatbots in that organization will be shown as options in that selection.
When you click that option, your users will be navigated to the selected chatbot.
Conclusion
This feature is available for all paid plans in Mevo. You can create a hybrid chatbot in seconds by using our no-code builder. Give it a try yourself now.
We are thrilled to announce some handy features for our users. These long-awaited additions are here due to your feedback and our commitment to making Mevo a better tool for agencies.
As agencies continue to harness the power of chatbots to revolutionize customer interactions, the need for greater flexibility and control over billing has become increasingly apparent. Recognizing this crucial requirement, we have developed a Chatbot-Specific OpenAI Keys feature to provide agencies with the tools they need to efficiently manage their clients’ chatbot expenses.
Also, since they have different chatbots for different clients, a single webhook for the entire organization isn’t a useful solution for them. And another important improvement is the Chatbot-Specific Webhooks feature.
Chatbot Specific API Key
With Chatbot-Specific OpenAI Keys, agencies can now define OpenAI Keys for each client project. This means you can seamlessly separate OpenAI billings, ensuring accurate invoicing and transparent cost allocation—no more tangled billing statements or guesswork when attributing costs to specific projects or clients.
Go to the Settings tab in the builder and set an OpenAI key for your chatbot. Only the linked chatbot will use that key.
The prioritization algorithm for OpenAI key selection is like; 1. Does the chatbot level API key exist? If yes, use it. 2. Does the organization-level API key exist? If yes, use it. 3. Use organization plan tokens from Mevo’s API key.
Chatbot Specific Webhooks
Another essential feature is chatbot-specific webhooks. You can add multiple webhooks for a chatbot, and you’ll get HTTP requests with interaction payload when someone interacts with your chatbot.
You can check this blog post for more details about how webhooks work and how the request body works.
BONUS
Now, you can easily hide the organization name from the chatbot header; this will also be useful for agencies that use single organizations for different clients.
Go to the Builder’s Popup Design or Page Design tab, and mark the Hide organization name checkbox.
Thank you for choosing Mevo as your trusted partner on this journey. Together, we’ll make Mevo a better tool in time with your feedback and support.
At Mevo, we’re committed to empowering agencies like yours with the tools and support you need to thrive in today’s dynamic digital landscape. Stay tuned for more exciting updates and innovations as we push the boundaries of what’s possible with chatbot technology.
Jotform is a well-known tool for creating online forms and collecting submissions from people. Even if it has handy features, you may need a better alternative with different features.
At this point, we suggest another helpful tool to consider: Mevo. It has many usable features and an easy-to-use user interface for tech-savvy and non-technical persons.
While it might initially be surprising to recommend a chatbot builder when you’re in search of a form builder, hear us out. In reality, chatbots are simply a modern take on traditional forms, equipped with inputs, checkboxes, buttons, and more.
Moreover, they’re incredibly user-friendly and engaging, thanks to the chat or conversational interface, which is highly favored in today’s digital landscape. In fact, interacting with chatbots can be a more enjoyable experience compared to the often dull interfaces of standard forms.
You can do everything with traditional forms and even more with chatbots.
Here is a live example chatbot which made with Mevo’s no-code interface, and linked to a custom domain name. You can create a chatbot like this in 2 or 3 minutes with zero coding knowledge.
Lots of customization options
The layout of your chatbot page is fully customizable, including options for the type of background, selecting an image or color, and even the ability to add your own custom CSS for more sophisticated changes.
Additionally, you have the option to implement your chatbot as a clickable popup on your website, similar to a conventional chatbot typically found at the bottom right corner. (Note: the position of this popup opener is also adjustable.)
Show alternative inputs to different users
Mevo’s logical jumps feature allows for the creation of diverse chatbot pathways based on user replies during a session.
For instance, you can ask users if they appreciate your company and then present distinct sets of questions to those who are fans versus those who may not be as enthusiastic. 🙂
It’s so easy with Mevo’s no-code chatbot builder interface.
Connect it to your custom domain
Link your chatbot to your organization’s domain to convey a professional image to your audience.
Distribute your chatbot using URLs such as survey.yourdomain.com or feedback.yourdomain.com, among others.
The process is as straightforward as purchasing a domain name on the internet, without any added complexity.
Connect your data to your daily workflow
A popular application of Google Forms involves integrating it with Zapier to establish workflows that incorporate various helpful tools like Discord, Airtable, and more.
This functionality is effortlessly achievable with Mevo’s webhooks feature.
Why do you pay more for less?
Mevo Pro comes with 1000 responses and unlimited chatbots for $19.99, while the Jotform Bronze plan comes with $34 with 25 forms and 1000 responses.
And more
We didn’t even mention other capabilities of Mevo, like AI-powered chatbots, Session History, OpenAI Assistant API support, etc.
Google Forms is a well-known tool for creating online forms and collecting submissions from people. Even if it has handy features, sometimes you may need a better alternative.
At this point, we suggest another helpful tool; Mevo. It has many usable features and an easy-to-use user interface for both tech-savvy and non-technical persons.
It may seem a little bit confusing when we’re suggesting a chatbot builder while you’re looking for a form builder, but give us a second. Actually, chatbots are just another form of regular forms that come with inputs, checkboxes, buttons, etc.
Also, they’re very handy and easy to use since the chat/conversation interface is one of the most loved experiences of today. We can even say that it’s enjoyable when compared with the bored forms interfaces.
You can do everything with traditional forms, and even more with chatbots.
Here is a live example chatbot which made with Mevo’s no-code interface, and linked to a custom domain name. You can create a chatbot like this in 2 or 3 minutes with zero coding knowledge.
Lots of customization options
You can customize the chatbot page layout, background type, background image, or background color, you can even inject your custom CSS for advanced modifications.
Or, you can use your chatbot as an openable chatbot popup on your website like a traditional chatbot at the bottom right corner. (ps: you can even change the position of this opener.)
Show alternative inputs to different users
Thanks to Mevo’s logical jumps feature, you can create alternative chatbot flows according to user responses in a chatbot session.
Ask your users to “Do they like your company?”, and show different questions to your fans and different questions to your haters. 🙂
It’s so easy with Mevo’s no-code chatbot builder interface.
Connect it to your custom domain
You can connect your chatbot to your organization’s domain and create a professional impression on your audience.
Share your chatbot as a URL like survey.yourdomain.com or feedback.yourdomain.com etc.
It’s as easy as buying a domain name online. Not harder than that.
Connect your data to your daily workflow
One of the most common use cases of Google Forms is connecting it to Zapier, and creating a pipeline that includes lots of useful tools like Discord, Airtable, etc.
You can do this with Mevo’s webhooks feature with ease.
And more
We didn’t even mention other capabilities of Mevo like AI-powered chatbots, Session History, OpenAI Assistant API support, etc.
For a long time, many of our users have been stating that they need more customization options for chatbot pages and popup designs.
Finally, a bunch of customization features are live.
Page customization
Our users who prefer to use chatbots as pages can easily change the structure, background pattern, or color of the pages.
They will be able to use either pre-determined color options or the colors of their brand with the hex codes of their choice.
Popup customization
Our users who prefer to use chatbots as openable popups on their web pages can easily change the popup opener’s color, icon, and position.
Ability to Add Custom CSS Code
For our users who need more than the options offered, the ability to add CSS directly to the page or openable popups was again one of the most anticipated features and is now live.
Localization
All fields included in chatbots can now be easily localized.
More on the way
You will soon be able to change the meta tags of your chatbot pages, such as page title, page description, keywords, favicon, and image for search engine optimization.
As the digital landscape evolves, so does the need for more dynamic and versatile chatbot solutions. Mevo emerges as a superior alternative to Landbot.io, offering a range of features catering to diverse needs, from simple customer inquiries to complex, AI-driven interactions.
Better interface
Mevo’s no-code interface makes it accessible to tech-savvy and non-technical users; unlike Landbot.io, Mevo offers dual chatbot options, encompassing rule-based and AI-powered systems and providing a comprehensive solution for various business applications.
More customization
Mevo’s customization capabilities are a significant advantage. Users can embed chatbots on websites as popups or iframes and even use custom domains for a branded experience. The platform’s advanced logical jump feature enhances user interactions by dynamically adjusting conversation paths based on user inputs. This level of customization and interaction is not commonly found in platforms like Landbot.io.
Assistant API integration
Mevo’s integration with OpenAI’s assistant API sets it apart, offering seamless usage of existing assistants and a sophisticated chatbot experience. The platform’s support for various training materials, including PDFs, texts, or URLs, ensures your chatbot is well-equipped to handle specific user queries.
Better pricing
Mevo’s pricing structure includes free Basic and feature-rich Pro plans.
Mevo Basic Plan: This free plan is perfect for those starting out or with minimal needs. It includes one user seat, one bot, 10 responses for rule-based chatbots, and 50K tokens for AI chatbots. This plan includes basic analytics, community-level support, customization options, and email notifications.
Mevo Pro Plan: Aimed at businesses and users requiring more advanced features, the Pro Plan offers custom domain names for up to 5 chatbots, logical jumps for rule-based chatbots, 5 user seats, 1,000 responses for rule-based chatbots, and a generous 2M tokens for AI chatbots. This plan also includes unlimited bots, the absence of Mevo branding, webhooks, and more advanced features.
Mevo has a $19.99 starter plan, while landbot.io starts at €40.
Both plans are designed to cater to a wide range of needs, from basic to advanced, ensuring users can select a plan that best suits their requirements.
Integrate it into your daily workflows
Mevo’s webhook support and integration with Zapier further extend its functionality, allowing businesses to connect their chatbots to various tools and services. This makes Mevo a versatile choice for various business needs, surpassing the capabilities of Landbot.io.
Both plans come equipped with analytics capabilities, providing insights into chatbot performance and user interactions. This feature is crucial for optimizing the chatbot experience and improving engagement.
Conclusion
In summary, Mevo offers a more diverse and customizable chatbot solution than Landbot.io. Its range of features, combined with flexible pricing, makes it an ideal choice for businesses of all sizes looking for a comprehensive digital communication tool.
Experience the full potential of Mevo and transform your customer engagement strategy today.
