Mevo’s Vision Shift: From Chatbot Builder to End-to-End Customer Service Platform

In this article, as a founder, I’ll mention our new vision about the product, our new roadmap, how we will keep you in the loop while prioritizing things, and how it will affect you as a user.

A short history of Mevo

In October 2022, Mevo was a live chat solution, planned as a Crisp alternative, even the domain was “mevo.chat” instead of “usemevo.com”. We had a working alpha version, then something big happened, and we decided to jump on to the AI train. We turned the platform into a dedicated chatbot training solution, and somehow we decided to add a rule-based chatbot because we wanted Mevo to be a chatbot generator. So whether you need AI or a traditional rule-based chatbot, if you use Mevo, you should have everything you need in one platform.

We released our first version in April 2023, and after a few months, in September 2023, we released our AppSumo deal. After 18 months, AppSumo is still a vital customer acquisition channel for us and will continue to be so for a short while.

What’s the current situation?

We recently released our new interface, which makes things easier. We introduced the New Inbox, Notification Receivers, Tags, Email replies when AI responses are insufficient, and more.

But we know there is still a long way to go. There are some known problems, and there are some processes to be improved, (we know our customer support flow should be improved, it’s ironic while we’re providing a solution to make customer support flows better, but it’s also an opportunity), white labeling for agencies, live-chat support, critical integrations like Whatsapp, Discord, Telegram, Shopify, the option to have other LLMs, and more.

You should have noticed that our latest release is December 2024. Of course, we shipped many minor fixes after that date, but there were no significant features. Even some people start to think, isn’t it Mevo maintained yet?

The reason was planning. We were planning and identifying the product pain points. We read the Discord messages, Frill feature requests, AppSumo questions, reviews, and emails from our users. It wasn’t easy to understand and decide which should be part of our new vision and which would not.

We know the pain points now, the things we should improve, the things we don’t even need in the product, the strengths of our product, and the weaknesses. Of course, we also know this is a dynamic process, and we should keep you in the loop, and we will.

What’s next?

As I mentioned, customer support is one of our heaviest tasks, too. Some of you have already noticed late replies to your emails, lack of information about the status of your requests, and sync problems that occur because of having multiple support channels (emails, Discord server, app Sumo questions, and even social media accounts).

We’ve decided those are the pain points we want to focus on. If we can’t solve our customer support issues, how can we claim to do this for our customers?

Even if it’s impossible to quickly handle all the customer queries due to the increased number of questions, we can at least provide an elegant way to follow that and create a transparent process. We can define support tiers, distribute the workload between agents, and try to find better ways to use AI.

And that’s precisely what we’re going to do; We’re going to turn Mevo into an end-to-end customer service platform.

Your customer asks a question. Your AI agent first attempts to answer using your internal or public knowledge base. If the customer isn’t satisfied, they can seamlessly transition to live chat. You can then convert this conversation into a customer support ticket, assign it to the relevant team, and your customer will receive notifications about each update. You will have an internal ticket management system and CRM module in minimal form.

How will it affect you as an existing Mevo customer?

We know some customers use Mevo to create general-purpose chatbots so that these changes won’t affect them too much. We’ll keep rule-based chatbots available because we’re still convinced of their value for customer support flows. We’ll find a way to fit them into the single chatbot flow with AI and live chat features.

However, there may be some features we’ll remove because they don’t fit with our new vision anymore;

Custom domains for standalone chatbot web pages. Offering a standalone page won’t fit with our new product vision, even if it’ll be technically possible to provide chatbots by using it as a link like bot.usemevo.com/bot-id, linking custom domains to them won’t be an option.
Ability to provide OpenAI key support. Therefore, Assistants API support will also be deprecated. We want to make the platform LLM agnostic because different models perform better for various kinds of problems, and this isn’t possible when relying directly on OpenAI.
Web scraping features. We don’t believe this offers as good a value as it sounds. Instead, we’ll introduce public knowledge bases that you can add to your content as support articles, and your chatbot will rely on that information specifically designed for support purposes.

Actions you should take

All of those features will sunset on 1 April 2025, so if you use one of those, you should take some actions, like updating the places you use a custom domain for your chatbot with our internal bot URLs, removing your OpenAI key and Assistant connection, and training your chatbot again after you remove the connection. You can continue using your chatbots using your Mevo credits in your plan. Your chatbot will work smoothly (probably better than before) if you provide all the same training content.

We understand that it is unpleasant for you to lose these rights that you have, and we think it is fair that you gain something in return. To compensate for the removal of these features:

For each lost custom domain feature, your training character limit will increase by 5M.
Losing the OpenAI key feature will grant you an additional 5M character limit.
Losing the web scraping feature adds yet another 5M characters.
Additionally, you’ll receive three extra user seats as compensation for these changes.

We will also offer optional credit plans that you can choose to use once you run out of token credits. These plans will be significantly more accessible and discounted for our existing customers.

We’ll keep you in the loop

You already know we’ve been using a feature request platform, Frill, for a while. We’ll keep using it, and when you check it, you’ll see our updated roadmap. You can still create feature requests, vote on the ideas you like, and leave comments on the ideas.

We’ll also announce a webinar soon about the upcoming changes, and it’ll include a Q&A session. If you have any comments or questions, you can raise them directly with the founder.

We’ll also announce a meeting day, that you can book a 15-minute call slot with 1-on-1 with the founder, this will be a survey-like conversation about the product, what are your favorite features, what features are you missing in Mevo, etc. And if you join these calls, you’ll gain rewards like extra tokens, credits and more.

Final

Thanks for reading this long post.
We believe this vision shift positions Mevo as a powerful alternative among customer service platforms, ultimately simplifying and enhancing your experience. If you have any comments, feel free to share with us by using hi@usemevo.com

Furkan Başaran,
Founder

How Cooking and Culinary Schools Can Streamline Operations and Attract More Students with Mevo

Running a cooking or culinary school is as much about sharing your passion for food as it is about managing operations and student inquiries. From handling registrations to answering repetitive questions, these tasks can take up valuable time that could be better-spent teaching and inspiring.

This is where Mevo comes in. Mevo is an AI-powered chatbot that automates communication, simplifies course registrations, and enhances the experience for both current and prospective students.

1. Automate Responses to Common Questions

Cooking schools often receive similar inquiries, such as:

“What courses are available, and how much do they cost?”
“Do I need to bring my own ingredients or equipment?”
“Can beginners join this class?”

Answering these questions repeatedly can be a drain on your resources. Mevo allows you to automate these responses, ensuring that students receive instant, accurate information 24/7.

For example, Mevo can:

Share class schedules and pricing information.
Provide a list of required tools and ingredients.
Clarify skill level requirements for each course.

2. Simplify Registration and Payment Processes

Managing student registrations can be overwhelming, especially for popular courses. Mevo simplifies the process by enabling students to register directly through the chatbot.

With Mevo, your chatbot can:

Display available slots in real time.
Collect student details, including dietary restrictions or preferences.
Provide payment instructions and links for tuition fees.

This automation reduces administrative workload and ensures a seamless experience for your students.

3. Promote Special Classes and Events

Whether it’s a one-time masterclass, a seasonal workshop, or a cooking competition, promoting your events effectively is crucial. Mevo can help you spread the word and keep your audience engaged.

The chatbot can:

Notify users about upcoming events or new courses.
Share early bird discounts or group booking offers.
Answer questions about event dates, themes, or prerequisites.

By actively promoting your offerings, Mevo helps you fill seats and build excitement around your programs.

4. Gather Feedback to Perfect Your Courses

Understanding what your students loved—or didn’t love—about your courses is essential for growth. Mevo can collect feedback automatically, helping you improve future classes.

For example, Mevo can ask:

“What did you enjoy most about today’s class?”
“Were the instructions clear and easy to follow?”
“What other cuisines or techniques would you like to learn?”

This valuable input allows you to tailor your courses to meet student needs and preferences.

5. Provide 24/7 Support for Busy Food Enthusiasts

Your students may not always have time to ask questions during business hours. Mevo ensures that your school is accessible around the clock, providing information and answering inquiries anytime.

For instance:

A busy parent can inquire about weekend courses at night.
A working professional can check available slots during their lunch break.

This 24/7 availability ensures that no potential student is left waiting for answers.

Why Cooking and Culinary Schools Choose Mevo

Saves Time: Automates repetitive tasks and inquiries.
Boosts Enrollment: Promotes courses and collects registrations efficiently.
Improves Accessibility: Provides round-the-clock support for prospective and current students.
Enhances Feedback Collection: Gathers insights to refine your programs.
Scalable and Flexible: Perfect for small cooking studios or larger culinary schools.

Transform Your Culinary School with Mevo

Mevo allows you to spend less time managing logistics and more time inspiring creativity in the kitchen. Automate communication, grow your student base, and create exceptional learning experiences with ease.

Try Mevo for free today and see how it revolutionizes your cooking school operations!

👉 Get Started with Mevo

How Music and Dance Schools Can Streamline Operations and Attract More Students with Mevo

Managing a music or dance school is a balancing act—providing top-notch instruction, handling administrative tasks, and ensuring students feel supported. From answering inquiries to managing class schedules, these tasks can quickly become overwhelming.

That’s where Mevo comes in. Mevo is an AI-powered chatbot that automates student communication, simplifies registrations, and enhances the overall learning experience.

1. Automate Responses to Common Questions

Prospective and current students often have similar questions, such as:

“What are your class schedules and fees?”
“Do you offer beginner or advanced courses?”
“What instruments or dance styles do you teach?”

Manually answering these queries takes up valuable time. With Mevo, you can automate these responses, ensuring students get instant, accurate information while your staff focuses on teaching.

For example, Mevo can:

Share class schedules and pricing details.
Provide information about skill levels, instructors, and courses.
Explain rental or purchase options for instruments or dance attire.

2. Simplify Registration and Payment Processes

Managing registrations manually can be time-consuming, especially when you have multiple classes and limited spots. Mevo makes the process seamless by allowing students to register directly through the chatbot.

The chatbot can:

Show real-time class availability.
Collect student details, such as age, skill level, and contact information.
Provide payment instructions or links for tuition fees.

This automation reduces administrative workload and ensures a smoother experience for students.

3. Promote Your Classes and Events

Whether you’re launching a new course, hosting a recital, or organizing a workshop, getting the word out is essential. Mevo helps you engage with your audience and promote your offerings effortlessly.

For example, Mevo can:

Share details about new courses or special workshops.
Encourage sign-ups for masterclasses or seasonal events.

By proactively promoting your programs, Mevo helps you reach a wider audience and fill your classes faster.

4. Collect Feedback to Improve Your Programs

Feedback is key to understanding what students enjoy and how you can improve. Mevo can collect feedback after classes, helping you refine your programs and enhance student satisfaction.

For example, Mevo can ask students:

“How did you find today’s lesson?”
“What new courses or styles would you like to learn?”
“How can we improve your experience?”

This valuable input allows you to continuously tailor your offerings to meet student needs.

5. Provide 24/7 Support for Busy Students

Not all students or parents have time to ask questions during working hours. Mevo ensures your school is always accessible, providing 24/7 support for inquiries and registrations.

For instance:

A busy parent can ask about enrollment options late at night.
A prospective student can inquire about available time slots over the weekend.

This constant availability creates a professional and convenient experience for your audience.

Why Music and Dance Schools Choose Mevo

Saves Time: Automates repetitive tasks and inquiries.
Boosts Enrollment: Promotes classes and collects student registrations.
Improves Accessibility: Provides 24/7 support for students and parents.
Enhances Feedback Collection: Gathers insights to improve your programs.
Affordable and Scalable: Perfect for individual instructors or larger schools.

Take Your Music and Dance School to the Next Level with Mevo

With Mevo, you can automate communication, attract more students, and focus on providing high-quality instruction. Let Mevo handle the logistics so you can concentrate on inspiring creativity and passion in your students.

Try Mevo for free today and see how it transforms your school operations!

👉 Get Started with Mevo

How Art and Craft Workshops Can Save Time and Attract More Participants with Mevo

Running an art or craft workshop is all about inspiring creativity and connecting with your participants. However, managing registrations, answering repetitive questions, and promoting your sessions can be time-consuming, leaving you less time for what truly matters—creating an amazing experience.

This is where Mevo comes in. Mevo is an AI-powered chatbot designed to automate workshop communication, streamline participant registration, and help you grow your audience.

1. Automate Responses to Frequently Asked Questions

Every art or craft workshop gets its fair share of repetitive inquiries, such as:

“What materials do I need to bring?”
“When is the next session, and how much does it cost?”
“Can beginners join this workshop?”

Answering these questions repeatedly takes up time that could be spent designing your next project. With Mevo, you can create a chatbot to handle these inquiries instantly, ensuring participants receive accurate information without delays.

For example, Mevo can:

Provide details about workshop schedules and pricing.
Share a materials list or purchase links for required items.
Explain session formats and participant skill levels.

2. Simplify Participant Registration

Managing registrations manually can be a hassle, especially if you’re juggling multiple workshops or limited spots. Mevo simplifies this process by enabling participants to register directly through the chatbot.

With Mevo, your chatbot can:

Show real-time availability for sessions.
Confirm registrations automatically and collect participant details like names and contact information.

This automation saves time and ensures a smoother registration experience for everyone.

3. Promote Your Workshops and Attract New Participants

Whether you’re hosting a pottery class, a watercolor painting session, or a DIY craft workshop, getting the word out is crucial. Mevo helps you engage your audience and promote your offerings effortlessly.

The chatbot can:

Share details about upcoming workshops, including dates, times, and themes.
Answer questions about early bird discounts or group rates.
Encourage RSVPs for special events or one-time masterclasses.

By actively promoting your sessions, Mevo helps you reach more potential participants and boost attendance.

4. Collect Valuable Feedback for Future Workshops

Feedback is key to improving your workshops and understanding what your participants love most. Mevo can collect this feedback automatically after sessions, giving you actionable insights.

For example, Mevo can ask participants:

“How would you rate today’s workshop?”
“What did you enjoy most?”
“What topics or projects would you like to see in future sessions?”

This data helps you tailor your workshops to meet participant expectations and grow your reputation as a top-notch instructor.

5. Provide 24/7 Support for Busy Participants

Not all participants have the time to ask questions during their working hours. Mevo offers 24/7 support, ensuring your audience can get answers whenever they need them.

For example:

A participant can ask about available slots late at night.
International participants can inquire about virtual workshop options in their time zone.

This constant availability makes your workshop more accessible and professional.

Why Art and Craft Workshops Choose Mevo

Saves Time: Automates repetitive questions and streamlines registrations.
Boosts Engagement: Actively promotes workshops and encourages sign-ups.
Improves Accessibility: Provides 24/7 support for participants.
Enhances Feedback Collection: Gathers participant insights for continuous improvement.
Affordable and Easy to Use: Perfect for individual instructors or larger studios.

Take Your Art and Craft Workshops to the Next Level with Mevo

With Mevo, you can spend less time managing logistics and more time inspiring creativity. Automate your communication, attract more participants, and deliver an exceptional experience every time.

Try Mevo for free today and see how it transforms your workshop operations!

👉 Get Started with Mevo

How Fine-Dining Restaurants Can Elevate Guest Experience and Streamline Operations with Mevo

Fine-dining restaurants are all about delivering impeccable service and creating unforgettable experiences. However, balancing exceptional guest care with operational efficiency can be a challenge. From managing reservations to answering endless inquiries, your staff’s time is precious.

This is where Mevo comes in. Mevo is an AI-powered chatbot that helps fine-dining establishments automate guest communication, simplify reservation processes, and enhance the overall dining experience.

1. Automate Responses to Guest Inquiries

Fine-dining guests often have specific questions about:

“Do you have availability for a private dinner on Friday?”
“Can you accommodate dietary restrictions like gluten-free or vegan options?”
“What is the dress code for your restaurant?”

Answering these queries repeatedly can take up valuable staff time. Mevo automates responses, ensuring guests receive quick and accurate information while your team focuses on delivering top-notch service.

With Mevo, your chatbot can:

Share details about your menu, including wine pairings and seasonal specials.
Provide information on private dining or special event packages.
Clarify dress codes, valet parking, or other unique fine-dining requirements.

2. Enhance Guest Experience with Personalization

Fine-dining guests expect a tailored experience, and Mevo helps you deliver. The chatbot can collect information about guest preferences, such as:

Dietary restrictions or allergies.
Special occasions (e.g., anniversaries or birthdays).
Preferred seating arrangements (e.g., private booths or window tables).

This data enables you to create a personalized experience for every guest, making them feel valued and appreciated.

3. Promote Exclusive Events and Offers

Fine-dining restaurants often host special events, wine tastings, or seasonal menus. Mevo can help you engage guests by:

Sharing event details with your audience.
Encouraging RSVPs for exclusive experiences.
Answering questions about event timing, pricing, or availability.

By proactively communicating these opportunities, Mevo helps you drive attendance and strengthen guest loyalty.

4. Provide 24/7 Concierge-Level Support

Fine-dining guests expect exceptional service, even before they step foot in your restaurant. Mevo ensures your establishment is “always on,” providing 24/7 support for inquiries and bookings.

For example:

Guests planning an evening out can ask about availability after hours.
International travelers can inquire about your menu or dress code in their time zone.

This continuous availability sets your restaurant apart, offering a concierge-level experience from the start.

Why Fine-Dining Restaurants Choose Mevo

Saves Time: Automates repetitive guest inquiries and tasks.
Enhances Guest Experience: Personalizes interactions and ensures seamless communication.
Boosts Efficiency: Simplifies reservations and reduces no-shows.
Drives Engagement: Promotes exclusive events and offers effortlessly.
Scalable and Flexible: Perfect for small boutique restaurants or large fine-dining chains.

Revolutionize Your Fine-Dining Experience with Mevo

With Mevo, you can automate guest communication, create personalized experiences, and optimize your operations—all while maintaining the elegance and sophistication your guests expect.

Try Mevo for free today and see the difference it makes for your restaurant!

👉 Get Started with Mevo

How Cafes Can Save Time and Delight Customers with Mevo

Running a cafe isn’t just about serving great coffee—it’s about creating an exceptional customer experience while keeping your operations smooth. But with limited staff and a busy schedule, responding to endless customer inquiries can be overwhelming.

That’s where Mevo comes in. Mevo is an AI-powered chatbot that helps cafes automate customer communication, streamline reservations, and boost customer satisfaction. Here’s how Mevo can work for your cafe.

1. Automate Responses to Common Questions

Cafe customers often ask the same types of questions:

“What are your opening hours?”
“Do you have vegan or gluten-free options?”
“Can I book a table for two at 5 PM?”

Answering these repetitive queries can take up valuable time. Mevo allows you to automate these responses, ensuring customers get instant, accurate answers while your staff focuses on what they do best—serving great food and drinks.

With Mevo, your chatbot can:

Share your menu, including special dietary options.
Inform customers about daily specials or happy hour deals.
Provide accurate opening hours and holiday schedules.

2. Simplify Reservations and Reduce No-Shows

Managing table reservations can be a hassle, especially during peak hours. Mevo simplifies the process by allowing customers to book tables directly through the chatbot.

The chatbot can:

Show real-time availability of tables.
Automatically confirm reservations and send reminders to customers.
Handle cancellations or changes without staff intervention.

By automating reservations, you reduce double bookings and minimize no-shows, saving both time and money.

3. Promote Events and Special Offers

If your cafe hosts events like live music nights, trivia competitions, or seasonal promotions, Mevo can help you spread the word effortlessly. The chatbot can notify customers about upcoming events, encourage RSVPs, and even answer event-related questions.

For example:

“When is your next coffee tasting event?”
“What discounts are available during happy hour?”

This proactive communication keeps customers engaged and increases attendance at your events.

4. Collect Valuable Customer Feedback

Understanding what your customers love—or don’t love—about your cafe is crucial for growth. Mevo can collect feedback from customers after their visit, allowing you to make data-driven improvements.

The chatbot can ask questions like:

“How was your experience today?”
“What menu items would you like to see in the future?”

This feedback helps you stay connected to your customers and continuously improve their experience.

5. Provide 24/7 Support

Even when your cafe is closed, Mevo keeps working. The chatbot is available 24/7 to answer customer questions, share your menu, or take reservations for the next day. This ensures you never miss a potential customer, even outside business hours.

Why Cafes Love Mevo

Saves Time: Automates repetitive customer interactions.
Improves Customer Satisfaction: Provides instant, accurate responses to inquiries.
Drives Reservations: Simplifies the booking process and reduces no-shows.
Engages Customers: Promotes events and gathers feedback effortlessly.
Affordable and Scalable: Perfect for small cafes or large coffee chains.

Transform Your Cafe’s Customer Experience Today

With Mevo, you can automate customer communication, increase efficiency, and focus on delivering an unforgettable experience for your guests.

Try Mevo for free today and see how it revolutionizes your cafe operations!

👉 Get Started with Mevo

How Online Educators Can Automate Student Support and Grow Enrollment with Mevo

As an online educator, you’re juggling multiple responsibilities—creating course content, managing students, and ensuring everyone has the support they need. But responding to countless inquiries from prospective and current students can quickly become overwhelming.

Enter Mevo, an AI-powered chatbot that automates student support, saves you time, and helps you capture valuable leads. Here’s how Mevo can elevate your online education platform and free you up to focus on teaching.

1. Automate Responses to Frequently Asked Questions

Whether it’s a prospective student asking about your course offerings or a current student inquiring about deadlines, online educators often deal with repetitive questions like:

“How do I enroll in a course?”
“What are the prerequisites for this program?”
“Where can I find the syllabus or materials?”

Mevo enables you to create a chatbot that handles these common queries automatically, providing instant, accurate responses around the clock.

For example:

Share information about enrollment deadlines and fees.
Guide students to access course materials or schedules.
Provide details about certification processes or grading policies.

With Mevo managing these interactions, you’ll have more time to focus on delivering high-quality education.

2. Capture Leads to Grow Enrollment

When prospective students visit your website, many leave without signing up because their questions remain unanswered. Mevo solves this problem by engaging visitors in real-time and collecting essential details like:

Names
Email addresses
Desired course or program

This information allows you to follow up with potential students, send tailored course recommendations, or share exclusive discounts—all of which can boost your enrollment rates.

3. Provide 24/7 Support to Students Worldwide

Online education often serves students across different time zones. Mevo ensures that no matter when a student has a question, they’ll get an answer.

For instance:

Prospective students can ask about available courses at any time.
Current students can inquire about assignments, deadlines, or technical support outside of regular office hours.

This 24/7 availability creates a seamless experience for students, fostering trust and satisfaction.

4. Enhance Engagement with Personalized Interactions

Mevo doesn’t just provide automated responses; it also personalizes interactions based on the student’s needs. Whether it’s guiding them through the enrollment process or helping them select the right course, Mevo delivers a customized experience that feels personal and supportive.

5. Simple Setup and Seamless Integration

With Mevo, you don’t need to be a tech expert to set up your chatbot. In just a few steps, you can:

Upload your course FAQs and enrollment details.
Customize your chatbot’s tone and branding to align with your platform.
Start automating student interactions in minutes.

Why Online Educators Love Mevo

Saves Time: Automates repetitive inquiries so you can focus on teaching.
Increases Enrollment: Engages prospective students and captures leads.
Improves Accessibility: Offers 24/7 support across time zones.
Scalable and Affordable: Perfect for solo educators or large online academies.

Take Your Online Education Platform to the Next Level

With Mevo, you can automate student support, grow your enrollment, and deliver a seamless learning experience for your students.

Try Mevo for free today and see the difference it makes for your online courses!

👉 Get Started with Mevo

AI Hotel Chatbot: Save Time and Improve Guest Experience with Mevo

In the hospitality industry, exceptional guest experience is non-negotiable. Yet, providing timely responses to endless inquiries while managing day-to-day operations can be overwhelming for hotel staff. What if you could automate these interactions, save time, and capture valuable guest information at the same time?

With Mevo, hotels can streamline their communication process, improve guest satisfaction, and boost efficiency. Here’s how Mevo can transform your hotel’s guest interaction strategy.

1. Automate Responses to Common Guest Questions

Hotel staff often face repetitive inquiries from guests, such as:

“Do you have available rooms for specific dates?”
“What are your check-in and check-out times?”
“Do you offer airport transfers or local tours?”

These questions, though important, can consume significant staff time. Mevo enables you to create a chatbot that answers these questions instantly and accurately, ensuring guests receive the information they need without delays.

Imagine how much time you can save when your chatbot can:

Share availability and pricing information.
Provide details about hotel amenities like pools, spas, and gyms.
Offer guidance on local attractions and transportation options.

2. Capture Valuable Guest Information

Mevo doesn’t just respond to queries—it also helps you gather essential guest details. While interacting with your chatbot, potential guests can share:

Their name
Contact information (email/phone)
Booking preferences (dates, room types, special requests)

This information is securely stored, allowing you to follow up seamlessly. For instance:

Use email addresses to send promotional offers or booking reminders.
Identify and cater to repeat customers for personalized service.

3. Enhance the Guest Experience with 24/7 Availability

Today’s travelers expect quick responses, regardless of the time of day. Mevo ensures your hotel is “always on,” offering 24/7 support through an AI-powered chatbot. Even when your front desk is busy, or your staff has gone home, Mevo keeps guests engaged and informed.

For example:

Guests checking in late can ask about parking or room access codes.
International travelers can inquire about currency exchange or nearby dining options.

4. Drive More Bookings with Real-Time Assistance

Many guests hesitate to book because they have unanswered questions. Mevo bridges this gap by offering real-time assistance directly on your website or booking page. By providing instant answers and reassurance, you can reduce friction in the booking process and drive more conversions.

5. Easy Integration and Setup

You don’t need to be a tech expert to get started with Mevo. With just a few simple steps, you can:

Upload FAQs about your hotel.
Add details about your amenities, services, and policies.
Customize the chatbot to reflect your hotel’s branding.

In minutes, you’ll have a fully operational chatbot that enhances guest communication and boosts efficiency.

Why Hotels Love Mevo

Time-Saving Automation: Reduce repetitive tasks for your staff.
Improved Guest Satisfaction: Provide fast, accurate responses 24/7.
Lead Generation: Capture valuable guest information during interactions.
Scalable and Affordable: Perfect for boutique hotels or large chains.

Transform Your Hotel Operations Today

Mevo helps you deliver exceptional guest service while freeing up your staff to focus on what matters most—creating memorable guest experiences.

Try Mevo for free today and see the difference it makes for your hotel!

👉 Get Started with Mevo

15 Best Tools for Freelancers

Freelancing comes with challenges—managing time, communicating with clients, tracking tasks, and even handling finances. Thankfully, there are plenty of tools designed to make your life easier.

Here’s a comprehensive list of 27+ tools for freelancers, categorized to address your specific needs. And yes, we’ve added Mevo to the mix—a game-changing tool for automating customer interactions and capturing valuable leads.

Meeting Scheduling Tools

Scheduling meetings shouldn’t be a headache. These tools help you stay organized:

Calendly

With Calendly, scheduling meetings with clients becomes effortless, eliminating the need for endless back-and-forth emails. Its user-friendly interface ensures that both you and your clients can set up appointments quickly and hassle-free.

Calendly allows you to manage multiple calendars and customize your availability to suit your preferences, ensuring you never face double bookings. Additionally, it integrates seamlessly with popular applications like Google Calendar and Zoom. To top it off, automatic reminders are sent to all parties before the meeting, minimizing the chances of missed appointments or misunderstandings.

Doodle

Doodle makes scheduling meetings with clients a breeze by allowing you to create polls and surveys to find the best time for everyone. You can customize these polls with various options, including multiple-choice questions or text fields. The best part? There’s no need to create an account or install any software—just set up your poll and share it with your invitees.

Doodle also integrates seamlessly with popular calendar apps like Google Calendar and Outlook. Once a meeting is scheduled, it’s automatically added to your calendar, ensuring everything stays organized and up to date.

Communication Tools

These tools make remote communication seamless:

Zoom

It’s nearly impossible not to have heard of Zoom in recent years. Known for its robust features, Zoom has become a go-to tool for businesses of all sizes, serving a variety of needs from meetings to conferences and webinars.

With Zoom, users can join meetings via a browser or app, share their screen for presentations or documents, and even use a virtual whiteboard for real-time brainstorming. Additional features like virtual backgrounds, breakout rooms, and the ability to record meetings make it a versatile and powerful platform for any professional setting.

Google Meet

Google Meet is another widely recognized videoconferencing tool. Being browser-based and seamlessly integrated with Google tools like Gmail and Google Calendar, it simplifies scheduling meetings and sending invitations directly from your email or calendar.

It also comes with a variety of interactive features, including screen sharing and real-time captions, enabling participants to actively engage in meetings even if they’re not in the same physical location as the speaker.

Customer Interaction & Lead Generation Tool

Mevo

Are you tired of answering repetitive questions like:

“What are your rates?”
“What services do you offer?”
“Can I see examples of your work?”

Mevo allows you to create a chatbot that handles these questions automatically. It also collects lead information like names, emails, and project details while providing a professional experience to your clients.

Why Freelancers Love Mevo:

Saves Time: Automates repetitive client questions.
Captures Leads: Builds a database of potential clients effortlessly.
Easy to Use: Set up your chatbot in minutes—no coding required.

Cost: Free trial available; premium plans start from $19.99/month.

Create your first chatbot now.

Note-Taking Apps

Organize your ideas and to-dos with these apps:

Evernote

Evernote is a versatile note-taking app designed to help you manage tasks more effectively. Its user-friendly interface and robust features make it simple to jot down notes and create to-do lists quickly.

If you’ve struggled to embrace digital note-taking and still prefer pen and paper, Evernote might change your perspective. You can easily create to-do lists, check off completed tasks with a single click, and organize your notes using notebooks and tags. This system allows you to categorize notes by topic or project, making it easy to find exactly what you need when you need it.

Google Keep

Google Keep stands out for its clean and intuitive design, making it incredibly easy to use. You can create various types of notes, including text, voice memos, and photos. Additionally, it allows you to color-code notes by category or priority, helping you stay organized at a glance.

Like other Google apps, Google Keep integrates seamlessly with the Google ecosystem. You can easily export notes to Google Docs or save them in Drive, ensuring you can access them anytime, from any device.

Notion

Notion is a highly versatile tool that allows you to create anything from simple to-do lists to complex project management systems, making it easy to tailor to your specific needs.

It comes with a wide variety of templates to jumpstart your projects, whether you’re drafting meeting notes or tracking expenses. These templates save time and help you stay organized effortlessly.

For freelancers seeking an all-in-one solution to manage workloads and maintain organization, Notion is an excellent choice. However, its customizable interface and extensive feature set may require some time to master.

Writing Tools

Produce error-free, professional documents with these tools:

Grammarly

Grammarly is an essential tool for catching spelling, grammar, and punctuation errors as you write. Its integration with multiple platforms ensures it works seamlessly with any type of document.

In addition to error detection, Grammarly provides suggestions for improving sentence structure and clarity, enhancing the overall readability of your content. Its plagiarism checker is another standout feature, scanning your work against billions of web pages to ensure originality and eliminate unintentional duplication.

Google Docs

If you’re still working with local Word documents, it’s time to take them online with Google Docs. The writing, editing, and creation process remains familiar, complete with built-in spell checking and text suggestions.

With Google Docs, you never have to worry about losing your work—it saves automatically every few seconds. Additionally, your files are securely stored in the cloud, giving you the freedom to access them from anywhere, anytime.

Hemingway Editor

Hemingway Editor is a powerful tool designed to enhance your writing style. It evaluates your content and suggests ways to improve readability by highlighting:

Long or complicated sentences
Unnecessary adverbs
Overly complex words

This makes it an ideal choice if you find it challenging to simplify your writing for better client understanding. Instead of combing through pages of text to spot issues, Hemingway works in real-time, allowing you to identify and fix problems as you write.

Task & Project Management Tools

Stay on top of your projects with these tools:

Trello

Trello is a versatile task management tool that helps you organize your work and collaborate with clients. It utilizes a Kanban board system, allowing you to visually track tasks as they progress through various stages to completion.

One of Trello’s standout features is its flexibility. You can create custom boards for different projects or clients, add lists to represent stages of a workflow, and use cards for individual tasks.

Trello also excels in collaboration. You can share boards with clients, enabling real-time updates and teamwork. Each card can include due dates, making it easy to monitor project progress and ensure deadlines are met.

Asana

Asana stands out for its flexibility in organizing tasks. Whether you prefer lists, boards, or calendars, Asana allows you to structure your workflow in the way that suits you best. This customization makes it easy to adapt the tool to your unique needs.

Another key feature is Asana’s time-tracking capability. You can monitor the time spent on each task using timers or manual input. This ensures accurate billing while helping you identify areas for improvement to boost productivity.

Accounting Software

Manage your finances like a pro:

Xero

Xero is a widely popular accounting software among freelancers and small business owners. Its intuitive interface simplifies bookkeeping, making it accessible even for those without a finance background.

One of Xero’s standout features is its cloud-based technology, enabling you to access your financial data anytime, anywhere. This also facilitates seamless collaboration with accountants or bookkeepers remotely.

Xero lets you create customized invoices and automate payment reminders for clients who miss due dates. Additionally, it integrates smoothly with payment platforms like Stripe, GoCardless, and PayPal, ensuring a streamlined payment process.

QuickBooks

QuickBooks simplifies financial management by tracking expenses, invoicing clients, and organizing detailed financial reports. With its intuitive tools, you can easily create invoices, set up recurring payments, and accept online payments from clients.

A key advantage of QuickBooks is its ability to sync with your bank accounts and credit cards, ensuring all transactions are automatically recorded. This eliminates the need for manual data entry, saving you time and effort.

QuickBooks also excels in reporting. It allows you to generate customized financial reports on demand, providing valuable insights into your business’s overall performance.

Final Thoughts

Freelancing isn’t easy, but with the right tools, you can work smarter, not harder. Whether it’s automating client interactions with Mevo, managing tasks with Trello, or staying on top of finances with QuickBooks, these tools are here to help.

Start with Mevo today and see how it transforms your freelance business. 🚀