Privacy Policy
At Mevo, protecting your privacy is a top priority. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your information.
📥 What we collect
- Account data: Name, email address, company name, and other details you provide when signing up.
- Chatbot usage: Messages sent through your chatbot, including any inputs from end users.
- Technical data: IP address, browser type, device information, and logs for security and performance monitoring.
- Local storage: We may temporarily store your email in your browser’s local storage for lead forms or session continuity. This is never shared or used for marketing unless you consent.
🛠️ How we use it
- To operate and improve Mevo services
- To provide customer support
- To send transactional emails (e.g. login alerts, billing)
- To analyze how the platform is used and improve performance
- To detect abuse or security issues
🤝 Third-party services
We use a few trusted partners to operate Mevo:
- OpenAI – chatbot infrastructure
- Stripe – billing and payments
- Brevo – transactional emails
- DigitalOcean – hosting and database (EU servers)
- Countly – analytics and error monitoring
- Google APIs – used for Google login (optional)
- Microsoft Clarity – capture how you use and interact with our website
🖱️ Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
👤 Your rights
- You can request to access, correct, or delete your data.
- You can export your data by contacting us.
- You can object to certain types of processing.
- We’ll respond to all GDPR-related requests within 30 days.
🔐 Security
We use TLS encryption, role-based access, and EU-based hosting to keep your data safe.
👶 Children’s privacy
Mevo is not intended for children under 13. We do not knowingly collect personal information from minors.
📨 Contact
For privacy-related concerns, contact us at: